Pass4Test의 IBM Certified Specialist C2090-045 덤프는 몇십년간 IT업계에 종사한 전문가들이 IBM Certified Specialist C2090-045 실제 시험에 대비하여 제작한 시험준비 공부가이드입니다. IBM Certified Specialist C2090-045 덤프공부가이드로 시험준비공부를 하시면 시험패스가 쉬워집니다. 공부하는 시간도 적어지고 다른 공부자료에 투자하는 돈도 줄어듭니다. Pass4Test의 IBM Certified Specialist C2090-045 덤프는 IBM Certified Specialist C2090-045시험패스의 특효약입니다.

NO.1 What action must always be performed before submitting a new DCF technote?
A. Forward the PMR to the BackEnd.
B. Install the DCF Item Creator application.
C. Ask the customer if they agree to open a technote.
D. Check for duplicate items in CAST or the Technote Database.
Answer: D

NO.2 What is the meaning of Premium Support - Onsite Technical Support Services?
A. Helping to design a customer solution.
B. Manage customer when he is complaining.
C. Performs product installation at the customers' site.
D. Provides on-site knowledge transfer and hands on training.
Answer: D

NO.3 Which RETAIN commands allow an engineer to modify an EPSAR record?
A. ARandPSAR
B. EPS and sar
C. TIME and DATE
D. CR and CT and cc
Answer: D

NO.4 What is purpose of the Assist on Site (AOS) tool?
A. It is a remote tool by which a BackEnd engineer can contact their customer.
B. It is a remote tool by which IBM Learning Services can perform remote education for a customer.
C. It is a remote tool by which a technical support engineer can contact another peer for problem
analysis.
D. It is a live remote-assistance tool by which a technical support engineer can assist a customer in
problem resolution.
Answer: D

NO.5 When does a PMR need to be re-entitled?
A. When the product compid is changed.
B. When the customer cannot speak English.
C. When customer's telephone number is changed.
D. When you find an APAR for the customer's problem.
Answer: A

NO.6 Where can content of a published Technote be found?
A. in CAST
B. in CCWIN
C. in RETAIN
D. in the Lotus Notes FrontEnd Support teamroom
Answer: B