EXIN ITIL EX0-117 (ITIL Foundation (syllabus 2011)) 시험을 패스하여 자격증을 취득한다면 여러분의 미래에 많은 도움이 될 것입니다.  EXIN ITIL EX0-117 (ITIL Foundation (syllabus 2011))   시험자격증은 it업계에서도 아주 인지도가 높고 또한 알아주는 시험이며 자격증 하나로도 취직은 문제없다고 볼만큼 가치가 있는 자격증이죠. EXIN ITIL EX0-117 (ITIL Foundation (syllabus 2011))   시험은 여러분이 it지식 테스트 시험입니다.

 

현재 많은 IT인사들이 같은 생각을 하고 있습니다. 그것은 바로  EXIN ITIL EX0-117 (ITIL Foundat ion (syllabus 2011))  인증시험 자격증 취득으로 하여 IT업계의 아주 중요한 한걸음을 내딛이는것입니다.그만큼  EXIN ITIL EX0-117 (ITIL Foundation (syllabus 2011))   인증시험의 인기는 말 그대로 하늘을 찌르고 있습니다.Pass4Test는 많은 IT인사들이  EXIN ITIL EX0-117 (ITIL Foundation (syllabus 2011))  인증시험에 참가하는데 완벽한  EXIN ITIL EX0-117 (ITIL Foundation (syllabus 2011))   인증시험자료를 제공해드려 여러분들이 안전하게  EXIN ITIL EX0-117 (ITIL Foundation (syllabus 2011))   인증시험 자격증을 취득하게 하는 사이트입니다.

 

 

NO.1 Which process or function is responsible for monitoring activities and events in the IT infrastructure.?
A. Service level management
B. IT operations management
C. Capacity management
D. Incident management
Answer: B

NO.2 At which stage of the service lifecycle should the processes necessary to operate a new service be
defined?
A. Service design: Design the processes
B. Service strategy: Develop the offerings
C. Service transition: Plan and prepare for deployment
D. Service operation: IT operations management
Answer: A

NO.3 Which of the following BEST describes service strategies value to the business?
A. Allows higher volumes of successful change
B. Reduction in unplanned costs through optimized handling of service outages
C. Reduction in the duration and frequency of service outages
D. Enabling the service provider to have a clear understanding of what levels of service will make their
customers successful
Answer: D

NO.4 Which of the following is an objective of business relationship management?
A. To identify patterns of business activity
B. To ensure high levels of customer satisfaction
C. To secure funding to manage the provision of services
D. To ensure strategic plans for IT services exist
Answer: B

NO.5 Which of the following would be used to communicate a high level description of a major change that
involved significant cost and risk to the organization?
A. Change proposal
B. Change policy
C. Service request
D. Risk register
Answer: A

NO.6 Which of the following options is a hierarchy that is used in knowledge management?
A. Wisdom - Information - Data - Knowledge
B. Data - Information - Knowledge - Wisdom
C. Knowledge - Wisdom - Information - Data
D. Information - Data - Knowledge - Wisdom
Answer: B

NO.7 Which two processes will contribute MOST to enabling effective problem detection?
A. Incident and financial management
B. Change and release and deployment management
C. Incident and event management
D. Knowledge and service level management
Answer: C

NO.8 Which role is responsible for carrying out the activities of a process?
A. Process owner
B. Change manager
C. Service manager
D. Process practitioner
Answer: D

NO.9 Why are public frameworks, such as 1TIL, attractive when compared to proprietary knowledge?
A. Proprietary knowledge may be difficult to adopt, replicate or transfer since it is oftenundocumented
B. Public frameworks are always cheaper to adopt
C. Public frameworks are prescriptive and tell you exactly what to do
D. Proprietary knowledge has been tested in a wide range of environments
Answer: A

NO.10 The design of IT services requires the effective and efficient use of "the four Ps". What are these four
Ps?
A. People, process, partners, performance
B. Performance, process, products, plans
C. People, process, products, partners
D. People, products, plans, partners
Answer: C
 

 

여러분은 우선 우리 Pass4Test사이트에서 제공하는  EXIN ITIL EX0-117 (ITIL Foundation (syllabus 2011))   덤프의 일부 문제와 답을 체험해보세요. 우리 Pass4Test를 선택해주신다면 우리는 최선을 다하여 여러분이 꼭 한번에 시험을 패스할 수 있도록 도와드리겠습니다.만약 여러분이 우리의 인증시험 덤프를 보시고 시험이랑 틀려서 패스를 하지 못하였다면 우리는 무조건 덤프비용전부를 환불해드릴것입니다.