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NO.1 What are the components that make up the Employee Engagement Index?

A. Pride, Satisfaction, and Retention

B. Satisfaction, Advocacy, and Retention

C. Pride Advocacy, and Retention

D. Pride, Satisfaction, Advocacy, and Retention

Answer: D

NO.2 Which one of the following is a recognized opportunity accelerator for a Kenexa Survey

Solution?

A. How can we help customers interpret engagement survey results

B. How do we define a survey strategy for existing engagement survey customers

C. How do we show customers how to administer a good engagement survey strategy

D. How can we help customers increase engagement to drive organizational performance

Answer: D

NO.3 What are the attributes that remain constant to delivering a successful employee engagement

survey?

A. Survey Design, Administration and Reporting

B. Administration, Reporting and Behavior Change

C. Survey Design, Administration, Reporting, and Behavior Change

D. Survey Design, Administration, Reporting and Results

Answer: D

NO.4 According to the audio recording, when building and executing an assessment strategy, what

are the desired outcomes from the first 2 years of that strategy?

A. Improving process efficiencies

B. Improving Revenue

C. Improving Customer Satisfaction

D. Improving Company Performance

Answer: D

NO.5 What is the implementation cycle for Kenexa's Mid-Market Survey Offering?

A. 1 to 2 days

B. 2 to 4 days

C. 3 to 5 days

D. 5 to 10 days

Answer: C

NO.6 Which one of the following includes the hierarchy of job types and their associated grade or

band?

A. Total Cash Compensation

B. Composite

C. Pay Philosophy

D. Salary Structure

Answer: D

NO.7 What does "The Market" refer to in the Compensation Space?

A. Pay levels determined by industry

B. Pay levels determined by seniority

C. Pay levels at organizations that a company competes with for talent

D. Pay levels determined by internal job Classifications

Answer: C

NO.8 "My ideas and suggestions count" is an example of which top driver of Engagement?

A. Communication

B. Trust

C. Support and Inclusion

D. Growth and Development

Answer: A