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NO.1 Where in the value chain do collaboration architecture solutions bring the highest value to
businesses?
A.In human resources management processes
B.Infrastructure
C.In logistics processes
D.Within core business processes
Answer: D

NO.2 Which statement best describes the Cisco collaboration architecture?
A.It is a collaboration framework designed to integrate the existing collaboration functionalities of a
customer with Cisco network infrastructure.
B.It is a collaboration framework designed to support the collaboration needs of a typical large
enterprise.
C.It is a flexible collaboration framework designed to support any customer and any user
collaboration
needs.
D.It is a flexible network framework designed to enable integration with the collaboration
requirements of
a customer.
Answer: C

NO.3 Which three of these are market trends that drive the need for an improved, more efficient
collaboration
experience? (Choose three.)
A.automated order processing
B.conducting business globally across several or all time zones
C.effective HRM system
D.work anywhere, anytime, any device
E.inventory management
F.cloud services and social media
Answer: B,D,F