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NO.1 Which of these is the best definition of the Cisco Lifecycle Service approach?
A. It defines the minimum set of services required to successfully deploy and operate a set of
Cisco technologies
B. It determines how best to price Cisco products
C. It provides partners with a useful way to leverage Cisco resources
D. It consists of these phase: plan, deploy, support, and troubleshoot
Answer: A

NO.2 Cisco Catalyst 4500 Series switches are attractive to medium-size campuses with growth
opportunities due to the switches enhanced security and which two other features? (Choose two)
A. enhanced multilayer software image
B. connectivity to multiple types of WAN connections
C. Cisco Unified Communications Manager
D. QoS for converged networks
E. modular, customizable components
Answer: D,E

NO.3 There are four main Cisco certification levels that you can attain as a certified Cisco
professional.
What is the highest level of certification that is offered?
A. Associate
B. Senior Associate
C. Specialist
D. Expert
Answer: D

NO.4 Cisco.com offers account managers which three of these resources? (Choose three.
A. customer issue narratives
B. training and events
C. ordering information
D. products and services information
Answer: B,C,D

NO.5 Which companion switch is recommended to be installed with Cisco Smart Business
Communications System?
A. C2950
B. C3750
C. ESW 500
D. SRW224G4}
Answer: C

NO.6 Which Cisco Catalyst switches fit in the access area?
A. Cisco Catalyst 2900 Series, Catalyst 7300 Series, and Catalyst 8000 Series
B. Cisco Catalyst 2900 Series, Catalyst 3700 Series, and Catalyst Series
C. Cisco Catalyst 2700 Series, Catalyst 7300 Series, and Catalyst 8000 Series
D. Cisco Catalyst 2700 Series, Catalyst 3700 Series, and Catalyst4500 Series
Answer: B

NO.7 From small business to large-scale enterprises, which two best describe how the Cisco Unified
Wireless Network reduces overall operational expenses? (Choose two)
A. extends network QoS throughout the network
B. simplifies management of central or remotely located access points
C. ensures implementation of the most recent security protocols
D. streamlines wireless LAN management
E. extends features for optical traffic network services
Answer: B,D

NO.8 Cisco Unified Communications 500 Series for Small Business, a critical part of the Cisco Smart
Business Communications System, is a unified communications solution for small businesses that
provides voice, data, voicemail. For which technology the Cisco UC520 provides integrated WLAN
connectivity to mobile clients?
A. voice only
B. data only
C. data and voice
D. None of above
Answer: C

NO.9 Which two functions does Cisco Configuration Assistant provide? (Choose two.)
A. device Discovery
B. call forwarding
C. call routing configuration
D. command line configuration
E. wireless connectivity
Answer: A,C

NO.10 Whether an organization is a small or midsize business, an enterprise, or a service provider,
there
are certain key issues that are shared throughout the business environment. Which two choices
best describe key customer security concerns? (Choose two.)
A. increasing response time
B. interacting with suppliers
C. improving operational efficiency
D. reducing complexity
Answer: A,D