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NO.1 Which of the following MUST be performed when installing a PCI sound card for use instead
of the
onboard sound?
A. Install drivers
B. Install additional memory
C. Configure the jumpers
D. Flash the BIOS
Answer: A

NO.2 A client wants a technician to install more RAM on their graphics workstation. The client has
provided a 4 GB SODIMM and had problems installing it.
Which of the following is the probable reason for this?
A. Graphic workstations require flash memory
B. The memory is incompatible for the workstation
C. Graphic workstations require solid state memory
D. The workstation has no available memory slots
Answer: B

NO.3 Which of the following connector types is only used for Coaxial?
A. RJ-11
B. ST
C. F
D. RJ-45
Answer: C

NO.4 Which of the following is the BEST protocol to use for securely transferring large files?
A. Telnet
B. SSH
C. SFTP
D. FTP
Answer: C

NO.5 Which of the following tools are commonly used to remove dust and debris from inside a
computer?
(Select TWO).
A. Cotton and alcohol
B. Vacuum
C. Compressed air
D. Anti-bacterial surface cleaner
E. Feather duster
Answer: B,C

NO.6 Which of the following display connections has 15-pins?
A. RGB
B. VGA
C. DVI
D. HDMI
Answer: B

NO.7 Which of the following is representative of a class C address type?
A. 10.15.1.4
B. 169.254.125.15
C. 172.20.15.5
D. 192.168.1.15
Answer: D

NO.8 Which of the following is the speed limitation for CAT3 wiring?
A. 1 Mbps
B. 10 Mbps
C. 100 Mbps
D. 1000 Mbps
Answer: B

NO.9 Which of the following types of RAM can be used in a dual channel configuration?
A. SDRAM
B. RAMBUS
C. DDR
D. DIMM
Answer: C

NO.10 Which type of fire extinguishing technology should be used when encountering an electrical
fire?
A. Class B fire extinguishers
B. Overhead sprinkler system
C. Water-based fire extinguishers
D. Non-water based extinguishers
Answer: D

NO.11 Which of the following cable types has the MAXIMUM transfer rate of 1 Gbps?
A. CAT3
B. CAT5
C. CAT5e
D. CAT6
Answer: C

NO.12 Which of the following hard drive types would be considered the MOST likely to survive a
fall?
A. SCSI
B. Solid State
C. IDE
D. SATA
Answer: B

NO.13 Which of the following will provide the BEST protection against power failures and data loss?
A. Auto-switching power supply
B. Uninterruptible power supply
C. Line conditioner
D. Surge suppressor
Answer: B

NO.14 Which of the following wireless standards is backwards compatible with 802.11g?
A. 802.11a
B. 802.11b
C. 802.11n
D. 802.1q
Answer: C

NO.15 Which of the following features of Windows allows a device to have a default IP address if a
DHCP
server is not available?
A. APIPA
B. ARP
C. IPv6
D. DNS
Answer: A

NO.16 Which of the following is a public IP address?
A. 10.0.0.1
B. 62.10.1.1
C. 172.16.0.1
D. 192.168.1.1
Answer: B

NO.17 Which of the following are the MOST important factors to address when a technician is
choosing
the components for a CAD workstation? (Select THREE).
A. Large drive space allocation
B. Powerful sound card
C. Multiple network cards
D. Multiple large HD monitors
E. Powerful video card
F. Maximum RAM
G. Powerful processor
Answer: E,F,G

NO.18 Which of the following is the BEST way to explain RAID to a non-technical user?
A. RAID is a dynamic logical disk management system.
B. RAID uses multiple hard disks to increase performance and/or provide protection against data
loss.
C. RAID uses data striping to reduce hard drive write time and parity bits to reconstruct the data
from a
failed hard drive.
D. RAID stands for Redundant Array of Independent Disks .
Answer: B

NO.19 Which of the following ports MUST be open to connect to a PC using RDP.?
A. 21
B. 80
C. 443
D. 3389
Answer: D

NO.20 Which of the following is the MAXIMUM transfer speed of USB 2.0?
A. 100 Mbps
B. 400 Mbps
C. 420 Mbps
D. 480 Mbps
Answer: D