Building Business Specialist Skills (BTBBSS)

Exam Number 820-427 BTBBSS 

Associated Certifications Cisco Enterprise IT Business Specialist  

Duration 90 Minutes (60 - 70 questions) 

Available Languages English 

Register Pearson VUE 

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Exam Tutorial Review type of exam questions 

The  820-427 Building Business Specialist Skills exam tests a candidate's knowledge of skills to effectively discover opportunities for IT value, design, and ability to oversee development of business-focused solutions plus translate among business and IT language. These abilities are highly valued by IT and Line of Business leaders, as indicators than an IT professional has the expertise and influence to deliver superior business impacts.

IT인증자격증은 여느때보다 강렬한 경쟁율을 보이고 있습니다. Cisco Specialist 820-427시험을 통과하시면 취직 혹은 승진이나 연봉협상에 많은 도움이 되어드릴수 있습니다. Cisco Specialist 820-427시험이 어려워서 통과할 자신이 없다구요? Pass4Test덤프만 있으면 이런 고민은 이제 그만 하지않으셔도 됩니다. Pass4Test에서 출시한 Cisco Specialist 820-427덤프는 시장에서 가장 최신버전입니다.

NO.1 Which three dimensions can you use to categorize a business capability? (Choose three.)
A. People
B. Technology
C. Procedures
D. Processes
E. Costs
F. Level in architecture stack
Answer: A,B,D

NO.2 Which two statements are true about Key Performance Indicators (KPIs) and Critical Success
Factors (CSFs)? (Choose two.)
A. KPIs measure outcomes.
B. CSFs compare planned and actual performance.
C. KPI are the activities which most heavily influence whether performance is strong or weak.
D. CSFs are a cause of a positive or negative result for the company.
Answer: A,D

NO.3 Which two are efficient ways to capture details about your organization's current technology
capabilities? (Choose two.)
A. Issue a Request for Proposal and ask three vendors to compare their solutions to the products
available from their competitors.
B. Request to see a list of software licensed by the company and examine the expiration dates and
the timing for next releases.
C. Run a security and performance cleanup test using a vendor's free tools available on the Internet.
D. Conduct a survey to find out where spreadsheets are used instead of the finance data analysis
tool.
E. Run a report on network and system usage, then identify added capacity needed for the next
twelve months.
Answer: B,D

NO.4 What two statements correctly describe vision or mission? (Choose two.)
A. A mission is a statement of the purpose of a company.
B. A vision is what a company wants to become in the mid-term or long-term future.
C. A vision describes actions the organization will take to achieve specific goals.
D. A mission identifies the company's planned investments to increase revenue.
E. A vision is only used by for-profit companies.
F. A mission is only used by public sector organizations.
Answer: A,B

NO.5 Which two are true of closed questions? (Choose two.)
A. Closed questions are used to retrieve facts.
B. Respondents can answer closed questions more quickly because they seek a limited amount of
detail.
C. Closed questions are used to retrieve opinions.
D. Closed questions are used to make decisions based on the data in a report.
E. Closed questions are excellent for workshops where you need people to come to a consensus
about a design decision.
Answer: A,B
Explanation:
Topic 4, Finance and Project Management

NO.6 Which financial analysis term or technique identifies if an investment is of benefit to the
company?
A. Total Cost of Ownership (TCO)
B. Capital Expense (CAPEX)
C. Operating Expense (OPEX)
D. Return on Investment (ROI)
E. Weighted Average Cost of Capital (WACC)
Answer: D

NO.7 Which is a recommended approach for gaining trust from stakeholders that you understand
their needs?
A. Keep the conversations very specific to your areas of technical expertise.
B. Start discussions at a high level before focusing on detailed technical items.
C. Explain how you are fixing problems followed by asking questions such as where lower expenses
fall in their list of priorities.
D. Start the discussion by providing examples of what you have done for other departments in the
past.
Answer: B
Explanation:
Topic 3, Research Techniques

NO.8 What two statements are true about Key Performance Indicators (KPIs)? (Choose two.)
A. A KPI is a quantifiable metric of the performance of essential operations and/or processes in an
organization.
B. A KPI provides the focal point for identifying how much risk a company can take in trying to avoid
government fines.
C. A KPI could reflect the performance of Service Providers in achieving their goals and objectives.
D. KPIs are based on judgment, and therefore should be used carefully when defining the value of a
technology solution.
Answer: A,C